SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AGP Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://agptechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Original product. Alarm is loud. Sensors are very advanced, automatically identifying when you are in a vehicle or sleeping. Sturdy and comfortable bracelet. Easy adjustment. Customizable menus on the watch screen. Super good beat meter, no battery drain. Battery life is great. Cardiac measurement function can be activated all day automatically to identify cardiac problems, exclusive function. Good screen lighting. Well packed. Thank you so much. I was not taxed by my country's customs.
Good watch. The backlight is too bright for the night and is not adjustable.
Good watch, very fast shipping, thank you
Simple but very beautiful and functional watch
Top line could only be easier to change the bracelet
Bought 2 watches and both came together and in perfect condition. Not taxed. Great store!
Surprised with the quality of this watch. The application is also excellent. Worth every penny! Congratulations!!
Very good. Arrived fast and not taxed with free for Hong Kong. Congratulations to store.
Alles okay!
Ontime shipping and product quality came as expected.
Everything is super!
All right!
store shipped insanely quick, however the watch software is a bit wonky.
Very good, very light, not bother anything
Damn Fast Delivery! Im shocked. Working like intended. looks very nice. Combines Retro and Modern aspects. i love it
Very good quality
Super fast, thank you!
Very good product. High quality. Very good battery life and large display. I recommend this watch to those who like classic retro design in combination with smart features.
Perfect watch!
It takes a long time. The well-packed product as described.
Well packed, arrived slightly wrinkled. Not yet open to test.
Is beautiful. Arrived very fast and very well packed. I loved it!!!
Really very good, can buy Yes reocupação came very well emvalado
Top!
Beautiful watch. Sent very quickly. Arrived to BR in 30 calendar days.
Fast delivery and product 100% original.
Super reloj
Product came very well conditioned, without any damage or problem. Arrived in Brazil (mg) with 16 days, very fast. Recommend the store!
Good Product, delivered in 2 weeks
Polecam
As in the description
Arrived in about 1 month. The color green tends more to a gray, would that be darker. Used the watch in Bath and had no problems. Be my first smartwatch not yet understood all functionality but yet am liking. In summary, great store and great product. Can buy without fear
Product quality, fast delivery (20 days)
Product quality, fast delivery (20 days).
Неплохойтфитнес tracker, something average between Emes band and Fitt.
Work perfectly, on one battery for longer than a month lie exactly
Very comfortable and light. I use 1 week the flight is normal.
All ok, visit the Telegram offer Channel @ CholloMI
Terrible squeak signal, no vibro.
It arrived perfect and very fast. The watch I loved, the retro style, the screen looks good on every level of light, the background light is great, the information you are given is the same as it is promoted, the battery lasts a lot, It has a beep that is activated with calls or notifications and the updated app Zepp is much better than the earlier from Xiaomi. In conclusion after a few weeks of use I recommend it 100% excellent watch and very showy.
The watch is excellent, correspond to the declared characteristics. The box and charging in it are original. Packed well, boxes are not crumpled and sealed. The goods arrived within 23 days taking into account the processing of the order. During the tracking track number, there were no problems. Now, it remains to advise you this watch from this store. Peace to you and good.
really nice watch for my son he is really satisfied with it
The product came very well packed and safe. Delivered earlier than expected. The watch is great and meets all functions. Great for those who want a fitness tracker with visual watch. Recomento enough.
Excelente Smartwatch, já sell. Rsrsrs
perfect! but It takes too long to get there
Fast shipment, the goods came on time, everything is packed qualitatively and nothing is crumpled, I recommend Great store
I come in smoothly. But it takes too long.
good
Good quality and exactly as described. Sadly i did not pay attention that vibration is missing for notifications but thats ok. Watch has the god old Casion watch flair and the screen is very good readable under sunlight. Would like to be able to use the watch with third-party apps but for now it's only usable with Zepp.
is fast with good presentation thanks