SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AGP Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://agptechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent store! And excellent product! Arrived all perfect!
Excellent, sent very fast
Good item at a great price, recommended 100%
Watch excellent quality, recommend.
Watch arrived perfect recommend very good store.
I arrive in a short time and it works properly
As described in the announcement. The only catch is that it takes time to synchronize physical activity in Strava as it has been updated.
At the moment perfect watch, I still lack to test gps for sport, but very good watch.
I recommend it
Great product worth buying
I 've been with him for two days and at the moment everything's fine
Fast delivery. Recommend
Perfect but bad shine and dim colors
⭐⭐⭐⭐⭐ Main features of purchase: arrived with less than 30 days all as advertised very well packed had no customs fee link with desconto→ https://s.click.aliexpress.com/e/_dWBUtE8 not forget compare prices links below and see other options, add in CART and see the coupons available: (to browse links, copy and paste the links for the computer browser address bar) create an account and get cupom→ http://s.click.aliexpress.com/e/_d6FFEkA Amazfit beep → https://s.click.aliexpress.com/e/_AFWrkh Amazfit pace → https://s.click.aliexpress.com/e/_dULwqoH Amazfit GTR 2 → https://s.click.aliexpress.com/e/_ANlaWr Amazfit GTS 2 → https://s.click.aliexpress.com/e/_9i4QTh not forget leave but this comment! Good shopping!!! ⭐⭐⭐⭐⭐
2 day shipping product as discribed
I 've been with him for a few weeks, and I'm quite happy, the first charge ran out very quickly; I talked to the salesman, he took a few steps and he seems to be holding on to something else. The store very attentive and fast to respond, I recommend the purchase only for the attention I have received. If I have to buy a smartwatch again or something related, I'll visit your profile. In addition to receiving it in 48h
Perfectly matches description Watch Connect for the sport test quickly does not worry just the watch does not have French but the APLI. She is in French and even she is good. The watch is a bit difficult to connect in wifi but not insurmountable. Just 3 or 4 big update so load the watch. Perfect watch
The watch arrived quickly and it's the model 2. I think product description should be more clear on that. Anyhow - it works great and I'm very happy of getting it. For the price I've paid I can really recommend it! I'm going to purchase leather strap so it can be used in different occasions. You can change watch faces as well, it's pretty easy (see picture of an example)
Excellent Product as described in AD. The product arrived quickly and was not taxed.
Excellent watches! Fast delivery
Watch light and beautiful. Arrived packed perfect. Undamaged in box and product. Am still testing the watch.
It's the second I buy, the first one I bought 3 years ago and it's gone great, I recommend it 100%
Good watch
Great product Great store
Excellent, very good to run.
A 10 in everything, watch, store, delivery time,.
Very good fast arrived in perfect condition is congratulated the shop.
What you already knew, it has attractive design, good quality and functionality. Sometimes he gets off his cell phone, but I guess it'll be fixed with some update. Otherwise Great for receiving notifications, controlling physical activity.
Great product arrived in less than a month.
Great product arrived in less than a month, working perfectly.
Product arrived in thirty, and was not taxed. Beautifully packaged, without any damage. The watch is the best value for sports ever used! Have a nearly a year and a half, and bought this for gifting.
Very good, arrived in 20 days and without fee. The watch is very beautiful and works well. Hopefully in a next update come the Portuguese language. I am very satisfied.
Show
It's very good.
Good
Very good quality!
Delivery was fast, thanks!!! It is also a good product.
From momentary all right
Great product, arrived with 20 days, excellent product.
Product quality, arrived super fast
Excellent, all as advertised. Declared 18USD, not taxed.
12 days Please purchase and receipt. Best impossible.
Shipping glittered holding first in Korean and from embarrassment was Updated a few times was the Korean is in embarrassing and Working day at any moment ebony watch set language choice for company four key ㅋ Korean alphabet being well liked ㅋ ㅋ
Quality leaves much to be desired :(
Everything is fine.. The Courier quickly delivered the goods ..
The screen quality is a little lower than I expected. One night he takes 80% off for sure because of my problem not knowing how to use it well at all. Everything else perfect. Good product though if I could go back I would choose the amazfit GTS without hesitation.
Excellent product and fast delivery.
All very well, the purchase and the product. Gps with the updated firmware works perfectly. Routes can be loaded (E.G. Wikiloc, via computer) then follow them
Very cool watch with good price. After your buying need Upload 5 update after which watch running fast and smoothly. Battery holds about 3 days. IN this price as most recommend. Shipping durable 3 days.
Thank to store for a perfect shoping. Very fast delivery from Spain to Czechia-six days. Smartwatch are amazing, work perfect. Many thanks!