SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AGP Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://agptechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods received, so that the films are good, but very quickly peel off, I put on a woolen sweater and because of this began Detachment
Delivery to Kiev 23 days. Packed well (cardboard envelope and Pu envelope). Not yet glued, but the size for my smart watch DTX just. The store and I recommend it.
Three pieces set with bought the first to equipment failure is not high more than the non-tongue imported flock in shed and last place with as for the non-the day the stability in the corners flirtatious EE I made this column? ꙼̈ ㅋ ̤̫ ㅋ ̤̮ ㅋ ̤̻ all day garage you 've been anything non-data,, ink still like again add buy made as ㅋ ̤̫ ㅋ ̤̮ ㅋ ̤̻
Screen detector clear reasonable time for shipping and delivery thank you are you apply the protective film to my Apple Watch you have to watch the videoIn how to do it it’s easy but tricky if you take your time when you do it and if you do it properly it will stick thank you
Film norms
The quality is very good. On the the watch almost invisible. Good level of protection, it goes even to the edges. Thank you store. It came in about three weeks and it was packaged well without damage.
The film came up, but when the opening in the center turned out to be a break. You have to be very neat. Delivery 1 month.
Arrived fast, like the quality
application was difficult, if you order, order 2 pieces instead of one...
Almost invisible when applied. Fast shipping
The goods went three weeks. Already ordered from this store a year ago 3 films, was happy. Now I ordered it again, but the films came with cut edges, what I did not want and ordered it from this seller, since I already ordered here, but came not such films and not as in earlier in a plastic box, but just in a converter. In the photo you can see, on the clock there is an old film with edges.
Great film. At 5 sat idially. Stuck in 2 minutes
Ok
All good.
Good product. It fits the description. Tough and doesn't bulge much.
It is necessary to catch with the installation, and so, a cool film, even hidden part of the shallow scratches. Thank you!
It came quickly, I did not expect it myself. I advise the store. In what is indicated in the set is.
Great product, came pretty quickly
I received the film, I will glue
Excellent.
Perfetto
Stuck on his wife's watch. Great film. Convenient in sticking.
Delivery fast, ordered 11.11 delivered 25.11. I order not the first time
Excellent service and quality.
Sadly, the item was lost in transit, but the store was very nice and instructed me how to proceed so that they may issue a refund as soon as possible.
With the guidance video on the add i was able to apply it neatly, THANK you!!
Normal
Happy with the purchase. Delivery within the date specified. Easy application.
Nice :)
Quality is good, the store recommend
It came very quickly. Everything came cool. Only I could still be able to glue without bubbles))
It's come before the estimate and I love it. It fits perfectly. I recommend it!
For a long time I went only
Track tracked. Sent fast. Ordered 11.11 delivered to Moscow 25.11. The whole thing. It was in the pupyrke bag. Seller recommend.
Goodyear
It's okay, it's 17 days away.
Fast
2' m extra month went on
Corner is completely covered. It will be no waitting continued when that part out light you like four key
It came quickly.
Delivery 3 weeks
Fast shipping. Everything corresponds to the description. Until I glued it, I took it on stock.
100 genial
Received ok, missing proof
In the photo there was no video that the film is not whole, but with cuts at the corners. With the screen on, it is not noticeable. So thin, but I think from small scratches will protect. Let's see how it will be in use. In the kit everything you need for gluing. Delivery to Kiev in 3 weeks by new mail
Um little complicated to place, but protects well for the price
Great films. All fit
In the set of 2 glasses.
This is the second time I get this item, it has a high quality and doesn’t peel easily.
On time, approached, satisfied with the goods