SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AGP Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://agptechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived very quickly and well packed!
Very good, bought 3 and am testing all, yet am extremely satisfied, the product was sent on 16/11 and arrived today day 7/12. Well packed, after I use longer do a more detailed review.
Recommend, arrived fast and well packed ..
Delivered in 17 days, well packed and protected, and as the product description, am satisfied. Super recommend!
Beautiful, work all ok
Very nice watch for this price. Interface with phone app works well. Good protective packaging for transport.
In Transbaikal arrived in 25 days. A good fitness bracelet, still did not understand, but already satisfied.
OTL packed delivery 30 days. bracelet cool
Everything is whole, it works properly, the parcel came quickly ordered 12.11. Came 4.12. Im happy
Good product, but the other request made after arrived before.
Original product, well packed, team super helpful all as described recommend everyone to buy and trust best store, thanks
Great store fast postage, arrived in Aus in 3 weeks.
Excellent product, very worth, took 13 days, am Rio RS, thank you!!
Great product, is meeting my expectations. Despite the Alexa still not accept commands in Portuguese, the interaction is well fluid in English.
He arrived in 21 days in Mexico, very well protected the packaging.
She updated to Portuguese but commands the Alexa only work in English, A little frustrating not to use routines thereby limiting the use to connect or disconnect devices that accept commands in English, hope that will update soon. Otherwise as SmartBand is excellent, paid 170 in 11.11 very very satisfied!
Best SmartBand and arrived in less than a month without taxation.
Same as in the description
Recommend the store, arrived within, Alexa works in English awaiting update for the Portuguese!
Everything is fine, thank you!!!
Very satisfied
Fast and well packed/protected. Very satisfied.
Watch wonderful! The integration of Alexa need be improved yet, but believe that update improves this time, but works perfectly!
Very good product negative thing and that came with no plush protection and found no for buying it already had a little scratched details only am with it 3 days of use.
The parcel came very quickly. Well packed. Works great!
Product as described, original! Arrived in 13 days and not taxed! Came in packaging with plastic bubble that is excellent because plan to resell the product! Recommend the product and the store!
Delivery fast, works fine, I recommend.
Bought on Black Friday for 2600, the description fully corresponds, all that is stated works. Configured enough active monitoring, so I have about 11% charging for a day. Light and pleasant to the touch. I use in a bundle in the iPhone, almost all data automatically (when agreed) synced with Apple Health (health). Until I figured out only one thing-how to make SpO2 measurements automatic several times a day, and not only on manual request.
Very well I liked it very much I am still in doubt about the accuracy of the data but the product is very exact to the description except for the battery, The truth I doubt very much that I have the life you make sure is more marketing than anything else the packaging was good and it took time 3 weeks to arrive the only thing I didn't like even though I think it's out of the supplier Is that tracking information is very bad, but other than that all right that if it is but there are improvements in the software both the application and on the bracelet, and it's but Alexa in Spanish.
Delivery 2 weeks. Packed qualitatively, a box without deformation.
I found each of the straps of good quality super great and they are really worth it. cost is relative but i definitely suggest this place
Very good, came exactly as in description, 24 days from purchase, but got everything right..
Instagram store @ mwimportsoficial Line Amazfit dispenses reviews Product quality
Came order fast enough
Excellent! Very fast, 15 days for Brazil, no fees!!!
Show product arrived well according to the time.
Fantastic product in relation to price, unfortunately there were problems with customs.
The parcel was 17 days. The description matches. All at Russian, when pairing the bracelet itself offers to choose the language. Very pleased. Seller recommend
He arrived fast and in good condition
With the Mi Fit application is not friends, only with Zepp. Same mi bend 5 only with a blood oxygen sensor. Works well. Day sleep counts if it's longer than 20 minutes. NFC No. There is a microphone but in Russia is useless. I'm happy with the purchase as an elephant)))
Very fast shipping in 25 days to El Salvador. Half the estimated time. I was surprised at the speed because I usually get shipments for over 40 days. The band is very pretty, everything works as in the description. Very comfortable and adjustable. The best band for its price has no comparison. Satisfied with the product. 5 stars
I'm very late. And I had to go get my package to different post offices because they sent it to another address. Postcard
I arrive very fast, the product to date has delighted me very good purchase
The best that had today, people. Just could not make the Alexa funcinar RSSS… Received the jet and not taxed. Super recommend.
I put 5 stars for SpO2, although it seems to me the manufacturer saved, it was necessary to leave 2 green LEDs for pulse measurement and just add 1 led red and 1 more LED infrared for blood oxygen measurement. And so does the pulse measure sometimes wrong yes and oxygen also sometimes rolls in the same position of the hand can sometimes show very different values. In short, the manufacturer decided to cut down money on a fast, not particularly tense, this is personally my opinion. And it's annoying that the store can not tell me where to buy a spare strap, it's generally delusional. And I also think it's better to take a clean pulse oximeter to monitor oxygen.
Everything quickly came in quality packaging
Good As Described
Well packed, recommend.
The store posted the same day of purchase and arrived super fast without taxation… Bought for my wife, she used only a few days, but so far the experience being fantastic… Super recommend both the product as the seller
Beautifully packaged, very fast, received 10 calendar days.