SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AGP Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://agptechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All OK. After a week of Order Pack spot!
You see a good product and the store very kind all my doubts answered them But chile post office I don't know what you did with my order "disappeared" Nothing ever came to me, I ordered it in August and arrived in September in Chile and nothing so I had to open dispute and they reimbursed my money. Thank the seller for having good disposition c:
Watch very good and original very satisfied with my buy
Ordered with Polish 22.11 dotarło in week 30.11, all well packed, recommend warmly
I love it!
Got it right
Original product, well packaged and sealed. Seller sent fast and arrived without fees. Great experience!
The product came right, original, well packed and delivered super fast.
Very fast delivery. I recommend this store.
Very satisfeia with the product
although contact with the store is difficult, the parcel arrived on time. I recommend
Arrived straight, not Soo well packed, but luckily came all around Rs
Product in exelent state, well packed I delay too much by topic covid
I bought two pieces, one of them looks like used (strap has scratches and it was dirty)
Everything is perfect. Highly recommended store. Original product very good.
Good product, excellent quality is already the second band with the store and all very bn
Super fast shipping, goods fine, recommend salesman
Came with little opóźnie niem. Watch loading up and launched pairing (not skończyłem). Other options I can't check because is to be for gift.
Arrived in less than 1 month. The product is original and quality! The film also bought but not seen need since she took off after a few days. Also bought a bracelet extra Other Gray liked, however when charge it is very hard to disconnect the watch. Overall, was my best purchase year!
Ordered for a successful price, there are no such, it came quickly, quality as before, that took in a local store. Advise.
He arrived in the estimated time. It's my band, I use it daily, especially to find the mobile when I don't know where I left it.
great!very well packed. delivered quickly - I recommend.
It got to Me faster than I thought. Very satisfied. I need to try them because they're for Christmas. I hope you're all right.
The product is perfect, great quality
Ok. Very fast shiping
Very top and arrived early
All fast and perfect
Fast and effective, recommend to everyone.
Toppp arrived fast reef, can buy
Mi Band 4 Super, obdarowana satisfied. Delivery what true zajęła longer than it is listed but selling kontaktował up and tłumaczył with nawału zamówie niem. Also all super. Adds a store to favorites and thank you very much.
one of the bands doesnt fully charge and the battery drains in less than a day. the other works fine
In principle it seems that everything is in order, I have to load it and connect it to the App, I will continue to report
all right, fast delivery
Correct configuration and link. Very fast. Good watch and activity bracelet, fully recommended. Once assured that everything is correct, I will ask for others to give away.